United Kingdom Regional Passport Production Centre, Wellington

British High Commission
44 Hill Street
Wellington 6011

Opening Times

Public Counter: 0900 – 1400 Monday to Friday (New Zealand local time)
The office will be closed during British High Commission public holidays.

Call Centre: 0800 Monday – 1800 Friday 24 hour service (New Zealand local time) Please note this service is only available in New Zealand.

Callers to the “Call Centre” will be able to receive real time progress reports on applications and up to date information on applying for a UK passport.  The “Call Centre” can be contacted on:-

0044 208 082 4727
Credit Card Line (£0.69p + VAT per minute, excluding the cost of an International Call, which is charged to your home telephone account). Please have your credit card ready before calling.

0900 990 202
Premium Rate Line (NZ$4.50 per minute). Charged to your local New Zealand telephone account. Calls made on a mobile-phone may be subject to
additional charges, please check with your mobile-phone provider.

Email Contact
We regret we are unable to respond to any email enquiries about passport or visa matters.