Frequently asked questions
Answering the questions many of you are asking
Topics
- Scams, tracing people, voting, HM Queen, investments
- Births, deaths, marriages, driving, military, police
- Quarantine, health, income tax, pensions
- Customs, medicines, ashes, sales tax
Scams, tracing people, voting, HM Queen, investments
- I've been sent an email saying I can claim money - is it genuine?
- How can I register to vote in the UK?
- Can I get a message from the Queen to mark a birthday or anniversary?
- How do I find out about the security of my bank deposit in the UK?
- How do I find a person or a company in the UK?
Births, deaths, marriages, driving, military, police
- How do I get a police certificate or criminal record check?
- Where are birth, death and marriage certificates kept - and can I marry in the UK?
- How do I obtain copies of divorce papers?
- Do I need a UK driving licence to drive in the UK?
- Where can I find out about military records, service pensions and medals?
Quarantine, health, income tax, pensions
- What health services and welfare benefits can I get in the UK?
- I need to organise my tax and bank account in the UK - what do I do?
- How do I organise a British pension from New Zealand?
- Can I take my dog or cat to the UK?
Customs, medicines, ashes, sales tax, rail passes
- Can I take human ashes to the UK?
- I want to take medicines into the UK - what should I do?
- How do I claim a VAT refund?
- What are the main rules on posting something to the UK?
- What am I allowed to take into the UK in my luggage or by freight?
- Can visitors to Great Britain buy the Senior Railcard?
