How to apply from New Zealand

You will need to lodge your British Passport application through the New Zealand Postshop network.

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• Where to lodge application
• How much
• How to pay
• Timing
• Delivery back to you
• Specific requirements
• Need more information
• Urgent travel
• Contact us
  

Where to lodge application

You will need to lodge your British Passport application through the New Zealand Postshop network.

New Zealand Postshop will provide a range of services for the British High Commission, including:

• Application reviews for new British passports and renewals
• Collection of fees
• Secure delivery of the passport application and supporting documentation to the Regional Passport Processing Centre in Wellington, New Zealand
• Secure return of the documentation once the application has been processed

Please note that New Zealand Postshop employees are unable to answer questions on UK passport eligibility, legal document requirements (see checklist) or countersign applications.

How much

Passport fees in New Zealand are:  

Adult passport

• 32-page passport - $335.37 
• 48 page passport - $389.37

Child Passport

• Child passport (32 pages) - $240.37

The fees above are inclusive of secure courier costs to RPPC Wellington, courier return of supporting documents and secure dispatch costs of new passport from the UK.  

How to pay

You will be required to download the passport fee sheet [PDF 169 kb, opens in new window] and take this in with your application.  
Please note: due to fluctuating exchange rates passport fees are subject to change without notice.

Timing

We aim to process the new passport within four weeks from the date the fee is taken and the application contains all of the information we need. Failure to provide all of the required documentation will result in your application being delayed or returned. If it is a first time application, or you are replacing a lost or stolen passport, you should allow at least six weeks.  We would remind customers that travel should not be booked until a passport has been issued and received by you. We cannot accept responsibility for any costs incurred if travel is booked and subsequently cancelled before you have received your passport

Delivery  back to you

Your new passport will be dispatched to you from the UK.Delivery of your passport will take up to four working days from UK dispatch.In some cases your passport may arrive before your supporting documentation is returned. DHL aim to deliver packages direct to customers or to diplomatic missions.  However, for some areas this may not be possible.  In such circumstances, DHL will contact you directly during working hours to arrange for you to collect your documents from the nearest DHL office or to provide an alternative delivery address.  You should ensure that up to date, correct contact details are included with the passport application form. When collecting documents, you will be required to bring photo identification that matches the name on the shipment.

Specific requirements from New Zealand

All documents must be originals we do not accept certified documents or photocopies.

For customers wanting their new passports returned to Post Office Box numbers, please ensure you complete the full address of the Post Office location. Applications without the full address could experience long delays.

Checklists

Supporting documents guide

Translations

All foreign legal documents submitted with a passport application (such as birth/death/marriage certificates, divorce papers, change of name documents, affidavits, etc) should be translated into English.  You can find a list of officially recognised translators on the Deparment of Internal Affairs website.  You cannot get a friend or relative to do this for you.

Need more information

If you need detailed information about what type of passport you need, what documents you need to supply for different types of application please go to What passport do I need? page.

Urgent Travel

If you need to travel urgently and your normal passport is not available you should contact the British High Commission. They may be able to provide you with emergency travel documentation.  Please note they will not be able to answer general passport questions or give information on passport applications in progress (as they are no longer involved in this process).  You should only contact them if you have a need to travel urgently and you will be asked to supply evidence of your need.

Contact Us

If you cannot find the information you need on the website, you could contact the Careline Passport Information Line at 0900 990202 (Premium Rate Line - please note that these calls are charged at $4.50 per minute, mobile phone calls may be charged at higher rates) or 0044 208 082 4727 (Credit Card Line - calls will be charged at £0.72 per minute plus VAT) 21:00 Sunday UK time - 01:30 Saturday UK time (24 hour service). Please be aware that you will be charged for this call.

For customers with hearing difficulties, a Text phone service is available by contacting 00 44 1750 725 368.

Please do not contact us before the expected delivery time as detailed above. We will not be able to give further information and you will be charged for this call

For information on

• British Citizenship
• Nationality